Shipping policy
Shipping Policy
Processing Time
All pieces are handmade to order. Please allow 1–3 business days for processing before shipment. During peak periods, processing may take slightly longer.
Domestic Shipping (Thailand)
Estimated delivery time: 1–3 business days after dispatch.
Tracking information will be provided once your order has shipped.
International Shipping
Estimated delivery time: 7–21 business days, depending on destination and customs processing.
Delivery times are estimates and may vary due to carrier delays or customs clearance.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details.
Incorrect Addresses
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Items
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery confirmation so we can assist you.